Privacy Policy

Aster Brands, which includes Aster Brands companies, subsidiaries, and affiliates, such as Redi-Rock International, LLC; Rosetta Hardscapes, LLC; Pole Base; Novum Wall; Truemont Materials; and Redi-Scapes (“Aster Brands” or “We”) respects your privacy and are committed to protecting it through our implementation of this policy. This Privacy Policy (this “Policy”) describes the privacy practices for all public websites operated by Aster Brands (including, but not limited to, www.redi-rock.com, www.rosettahardscapes.com, www.polebase.com, www.truemontmaterials.com) (each a “Website” and collectively the “Websites”). This Policy applies solely to information collected by these Websites. It will notify you of the following:

What personally identifiable information is collected from you through the Websites, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

This policy does not apply to information collected by us offline or through any other means, including any third party (including our affiliates) that may link to or be accessible from or on a Website.

Please read this policy carefully to understand our current policies and practices regarding your information and how we will treat it.

Children’s Privacy

Our Websites do not knowingly intend to collect personal information from children under 18 years of age. If you are under 18, do not use or provide any information on our Websites or on or through any of the related features. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information.

Information Collection, Use, and Sharing

We are the sole owners of Personal Information (information by which you may be personally identified, such as name, postal address, email address, telephone number, or other data that may be used to identify you) collected on our Websites. We have access to/collect Personal Information that you voluntarily give us via the Websites, email, or other direct contact from you. We may also collect information that is about you, but does not identify you and may not be used to identify you. We will use your information to contact you in response to the reason for which you contacted us. We will not share your information with any third party outside of our organization, other than producers in our licensed network and local producers as set forth in this paragraph. The licensed producers may act as necessary to fulfill your request, and they may share your contact information with a dealer or local contractor as necessary to fulfill your request, e.g. to get a quote. By providing your Personal Information and other information to us, you consent to being contacted by us or a producer in our network, and you consent to that producer sharing your Personal Information and other information with a local contractor.

Additionally, we may add to your profile information in our marketing database from account-related transactions, activity derived from your activity on our websites, your usage of related services (such as viewing videos in our library), and supplemental sources (such as public databases and/or purchased information) that we use to enhance the accuracy of your profile and improve our ability to serve you effectively.

In addition, we may use your information:

To register you as a new user
To administer and protect our Websites
To deliver relevant Website content and advertisements to you
To use data analytics to improve our Websites, products/services, marketing, customer relationships and experiences
To make suggestions and recommendations to you about goods or services that may be of interest to you
To estimate our audience size and usage patterns
To improve the performance of our Websites
To recognize you when you return to one of our Websites
To carry out any obligations and enforce any rights arising from any agreements entered into between you and us, including for billing and collection
To notify you about any changes to the Website or any products or services we offer through it
To take other actions which we may describe when you provide the pertinent information
For any other purpose with your consent

Transfer of Personal Data Abroad

If you use our Websites from a country other than the country where our servers are located, your communications with us may result in transferring your Personal Information across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your Personal Information is handled according to this Privacy Policy.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction under the conditions set forth in this section.

We may disclose for the purposes described above, Personal Information that we collect or you provide as set out in this privacy policy: (a) to our subsidiaries and affiliates; (b) to contractors, service providers, and other third parties we use to support our business; and (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (b) to enforce or apply our Terms of Use and other agreements; and (c) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees and associates, our customers, or any other individual or entity.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on any of our Websites and at the end of this document:

See what Personal Information we possess about you, if any.
Change/correct any Personal Information we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we take reasonable steps to secure your Personal Information from loss, misuse, interference, and unauthorized access, modification, and disclosure, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is therefore always some risk assumed by sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.

Request Forms

On our websites, a user has the option to submit request forms. During submission, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide additional information (such as company name, role and project details), but it is not required. For some requests, you may be required to give your location and zip code. This is so we can make sure your request is fulfilled in the best manner possible, which often means connecting your information with your local representative.

Opt-In and Opt-Outs

Upon providing your Personal Information to us, we will enter that information into our corporate marketing database. If you check the opt-in box confirming your consent to receive further communications from us, you may. If you no longer wish to receive communications from us, you have the ability to opt-out at any time.

Cookies

We use tracking technologies, such as cookies, on our Websites. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Websites may then be inaccessible or not function properly.

The types of cookies used on our Websites include:

Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.

Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.

Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.

Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

Unclassified cookies. Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.

For additional information on the specific cookies used, visit the cookie policies for our affiliated websites:

Links

Our Websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Websites and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time, our Website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our products and services.

Changes in the Privacy Policy

If we decide to change this Privacy Policy, we will post those changes to this Policy and other places we deem appropriate in our sole discretion so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Aster Brands 3890 Charlevoix Avenue, Suite 310 Petoskey, MI 49770 +1 (231) 237-9500 US Toll-Free: (866) 222-8400 marketing@asterbrands.com